- Print, scan, copy and fax from a single, energy-efficient device with 4.33-inch touchscreen for printing directly from variety of Web partners
- Connections include Wi-Fi (802.11b/g/n) and Ethernet networking, Bluetooth, USB, PictBridge and phone (fax)
- Rotate and crop, adjust brightness, or apply color effects before printing with TouchSmart control panel–no PC necessary
- Up to 33 ppm black and 32 ppm color print speeds; scans up to 4800 x 4800 dpi (8.5 x 11.7 inches)
- Borderless photo printing up to 8.5 x 11 inches; 100-sheet input tray and 20-sheet photo tray
Product DescriptionPS Premium Web All-in-One; Ref Guide; HP564 Ink Cartridges -Black, Photo Black, Cyan, Magenta and Yellow; accessory bag; power cord and supply; USB cable. . . More >>
Comments
5 comments
March 7, 2010
The first unit, I opened up the box, flipped it on and it made a horrible machine gun rattling noise on printer alignment. Called up HP and they told me that they would send me out a product that would be marked refurbished. I paid for a new item, and refused to do that. So, instead I ordered another one figuring the first was a fluke. Well, I use an HP Netbook, so Im all excited. I power up the second unit received, and thank god no noise. Now the fun part, I run the software and it installs properly. Now I try to do a scan from the printer which is hooked up wirelessly thru the verizon network im on. It found my network okay. Not the problem. It stays stuck in the scan preview. After 25 minutes still no scan, from the printer. Now I try again and it says to initiate the scan from the computer. Well if I wanted to do that why bother with a wireless. Now I install the software on my netbook and the unit doesnt see my netbook at all only my desktop which it cant communicate with. Now I try connecting it with the USB and uninstall and reinstall the software telling it im connected with USB, still scan not working. Call HP they tell me no way to turn off the scan preview. Yet if we start scan from computer it scans on the machine. . great. Then I have intermittent error all over this thing from scanning to creating a pdf. I have had a lot of products before, never has this an item given me this much trouble. Good luck if you buy one. I hope you have better luck than me. . . Im not going to buy another one. Im done, HP shame on you and your quality control team for releasing such a horrible product.
Rating: 1 / 5
March 7, 2010
Purchased HP Photosmart Premium TouchSmart Web All-in-One Printer on 11/5, arrived 11/12 not working. After numerous attempts problem solving the error displayed through the online and telephone support, I was told that the print heads and ink would need to be replaced. These products would be shipped by ground service, this is what the warrenty on my BRAND NEW printer covered. Six days later, HP is finally sending the parts. 11/23. . . no parts, still waiting. My rating is based on the support I received and the time I have lost, as I am still unable to rate how this machine works d/t it’s broken state. Good luck. Rating: 1 / 5
March 7, 2010
This is an incredible printer from the folks at HP, my favorite printer company. This is loaded with cool features like touchscreen and being wireless web-enabled. The one drawback for some might be the high price tag. The printer is easy to set up and use. And the prints in produces are of very high quality. I will update my review as I use the printer some more. All my printers except for one has been HP’s. I like this because it fax capability, no more having to having to fax papers at the printing store up the street, that will save me a lot of money there. This is one great printer! Rating: 5 / 5
March 7, 2010
It is working well with Windows 7 except the printing on CD/DVD. I called HP, but they don’t have solution for windows 7.
They asked me to use windows xp. They will release the new updates soom.
Let’s wait. . . .
Rating: 2 / 5
March 7, 2010
Ordered this printer thru Amazon just before Christmas. Getting it set up was fine, but the touch screen would not work initially. All the icons came up on the touch screen, but nothing happened when you touched them. Finally got them to work, got the machine registered and it seemed to work OK. A couple of weeks later I had need to scan and fax some documents. Up to this time I had not used the touch screen since setting it up. Guess what? The touch screen wasn’t working again!!! Nothing I could do would make those cute little icons to scan and fax, or any of the other icons, work. Dead in the water! And, to top things off, there is no software included with the printer to perform these tasks from your computer, so if the touch screen on the printer goes out, you’re out of business. Called HP customer service (Canada, at least not India!), we fiddled with the machine, doing the ‘usual’ stuff to debug it, for about an hour, no dice. They will send a replacement, but of course I have to pay the shipping. If this happens again, guess I’ll look at a Canon.
Rating: 2 / 5